A little help with your library

Let’s talk spools.

Found a problem, have an idea, or need help with your data? Contact ProductKit Digital.

Email us

This opens your email app. You can also copy the address into your usual email service.

Visit productkit.digital for our other work.

Support or feedback

Tell us what you were trying to do and what happened. Your phone or computer model, browser and a cropped screenshot can help. For NFC issues, include the tag type and printer firmware version if you know them.

Please remove addresses, order numbers and other private details from screenshots. Never send passwords, sign-in codes or payment details. You do not need to send your entire mailbox or library.

Privacy and data requests

Use the same email address with the subject Spool Studio privacy request to ask for a copy, correction or deletion of your account data.

Marking spools used or clearing the phone page does not delete your saved account records. See the privacy notice for what the app stores and what stays on your device.